Welcome to Cosmo Wholesale! These Terms & Conditions outline the rules and regulations for the use of our website, located at cosmowholesalepk.com. By accessing this website and using our services, you accept and agree to adhere to the terms and conditions detailed below. If you disagree with any part of these terms, you may not access our website or use our services.

1. Introduction

Cosmo Wholesale operates exclusively within Pakistan and provides raw cosmetic materials to manufacturers in the cosmetics industry. We are dedicated to supplying high-quality ingredients while upholding transparent business practices and customer satisfaction.

2. Eligibility

By placing an order on our website, you confirm that you are a registered business entity or individual manufacturer of cosmetic products. Our products are intended solely for manufacturing and industrial use.

3. Products & Orders

  • Wholesale Only: We cater exclusively to manufacturers and wholesalers; individual retail sales are not available.
  • Order Placement: Orders can be placed online, with 50% advance payment required at the time of order placement and the remaining 50% due upon delivery.
  • Cash on Delivery (COD): We offer COD services; however, conditions may apply based on order size and delivery location.
  • Same-Day Dispatch: Orders placed by 2pm will be dispatched on the same day, subject to stock availability.

4. Pricing & Payment

  • All prices listed are in Pakistani Rupees (PKR) and are subject to change without prior notice.
  • Payments are securely processed, and customers are responsible for any additional fees related to bank charges or transaction fees.
  • In cases of non-payment of any outstanding balance, Cosmo Wholesale reserves the right to withhold further deliveries until payment is completed.

5. Shipping & Delivery

  • Delivery Timeline: We strive for timely delivery. However, delivery times may vary based on location and external factors.
  • Risk & Title: Risk and ownership of the products transfer to you upon delivery.
  • Delivery Issues: In case of shipping delays, loss, or damage, please notify us within 48 hours of the expected delivery date to initiate a resolution process.

6. Returns & Refunds

  • Due to the nature of our products, we typically do not accept returns unless there is a verified defect or discrepancy in the items delivered.
  • Claims: Any product-related claims must be reported within 48 hours of receipt, accompanied by relevant details and images.
  • Refunds: Approved claims may result in a replacement, refund, or credit note at Cosmo Wholesale’s discretion.

7. Use of Our Website

  • License: Cosmo Wholesale grants you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes in accordance with these Terms & Conditions.
  • Prohibited Activities: Users agree not to misuse our website, engage in fraudulent activity, or attempt unauthorized access to any part of our systems.

8. Intellectual Property

All content, including images, text, graphics, and logos on this website, is the property of Cosmo Wholesale or its content suppliers and protected by intellectual property laws. Unauthorized use or distribution is strictly prohibited.

9. Disclaimer of Liability

Cosmo Wholesale shall not be held liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website. We disclaim any responsibility for errors or omissions and for any damages incurred due to the reliance on the information presented.

10. Modification of Terms

Cosmo Wholesale reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of our website implies acceptance of any revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Pakistan.